Licensing Information

Lighthouse Wealth Limited (FSP 748572, trading as Lighthouse Wealth) holds a licence issued by the Financial Markets Authority to provide financial advice.

You can contact us at:

Phone: 09 884 0159
Email: wealth@lighthousefinancial.co.nz
Address: 41 High Street, Auckland Central, Auckland 1010
Website: lighthousewealth.co.nz

About us

At Lighthouse, our purpose is to secure your financial future.

For us, this means:

  • Buying long-term assets
  • Financial Literacy + Action = Financial Freedom
  • Compounding returns are the greatest force in the financial universe
  • We think long term, not short term.

Lighthouse Wealth is unique. We offer holistic advice. We also have a great team of Accountants and Mortgage Brokers at Lighthouse which means we can be your one-stop shop to help you secure your financial future.

Lighthouse Wealth is a team of five, including three financial advisers.

James Blair (FSP 376306) – Linkedin

Hayley Robertson (FSP 589764) – Linkedin

Elle Wuthrich (FSP 670311) – Linkedin

Nature and Scope of the advice

Lighthouse Wealth provides advice to our clients about their investments, KiwiSaver investment property, budgets and insurance.

For our investment portfolios, we pay for research from MyFiduciary, allowing us to build investment portfolios for our clients. These model portfolios are designed for those with more than $250,000 to invest.

Product Providers

Our Financial Advisers provide financial advice about products from certain providers:

Kernel Wealth & Synergy Investments – for clients who have a smaller lump sum to invest or who want to contribute regularly to their investment.

Milford, Booster and Generate – are our KiwiSaver providers.

Astron, AIA, Fidelity Life, Cigna and Partners Life – for life insurance and income protection.

AIA, nib and Partners Life – for health insurance.

We work with a property development firm, Williams Corporation when clients are considering an investment property.

We provide advice on a wide range of NZ and overseas-based investment funds for investment products.

Fees or expenses

For a financial plan, we charge $1000-$1,500 plus GST. We also encourage our clients to review their situation on an annual basis.

We will charge a flat fee of $250 plus GST for a financial review. We recommend that our clients undertake a review annually.

KiwiSaver and insurance providers pay Lighthouse a commission fee and/or a trail amount which will usually cover the annual review fee. In this instance, Lighthouse will not charge a fee to the client. You will be informed of such before any fees are incurred by yourself.

Lighthouse charges 0.55%, including GST, as an ongoing advice fee for clients who implement our MyFiduciary portfolios. This ongoing advice fee will cover the annual review, rebalancing portfolios and any recommended changes in the future.

Conflicts of Interest & Incentives

 For life and health insurance, Lighthouse Wealth receives commissions from the insurance companies on whose policies we advise. If you decide to take out insurance, the insurer will pay a commission to Lighthouse Wealth. The amount of the commission is based on the amount of the premium.

For KiwiSaver, Lighthouse Wealth receives either an upfront commission or an ongoing trail (depending on the KiwiSaver provider) if you decide to open or transfer your KiwiSaver to that specific provider. The amount of the commission or trail is dependent on the balance of your KiwiSaver and salary.

As an employee of Lighthouse Wealth, our Financial Advisers may refer you to Lighthouse Mortgages and/or Lighthouse Accounting, where we have referral arrangements or the directors are shared across the companies or partners outside of Lighthouse Mortgages and Lighthouse Accounting that we have referral arrangements with.

We will always act in your best interests first and disclose all associated referral fees, commissions, conflicts of interest or potential conflicts of interest where appropriate.

If you purchase a property off the back of an introduction from a Lighthouse adviser, Lighthouse will receive a flat agent’s fee from the developer for a successful referral. The referral fee is not an added cost to the property. It is not dependent on the value of the property you purchase, meaning there is no conflict for an adviser to recommend a property with a higher purchase price.

To ensure that our Financial Advisers prioritise the client’s interests above their own, we follow an advice process that ensures our recommendations are made based on the client’s goals and circumstances. All our Financial Advisers undergo annual training to help manage conflicts of interest. We undertake a compliance audit and an annual review of our compliance programme by a reputable compliance adviser.

If you decide to purchase a property off the back of an introduction by a Lighthouse adviser, Lighthouse will receive a flat agents fee from the developer for any successful referral. The referral fee is not an added cost to the property. It is not dependent on the value of the property you purchase, meaning there is no conflict for an adviser to recommend a property with a higher purchase price.

From time to time, Lighthouse Wealth may receive certain non-monetary benefits from product providers. This could include but is not limited to; gratuities such as a bottle of wine at Christmas time, a free calendar, pen or book, the occasional luncheon, drinks after a briefing session, invitations to sporting events, subsidised professional development, discounted training courses or office supplies, etc.

Complaints Handling & Disputes Resolution

 If you are not satisfied with our financial advice service, you can make a complaint by emailing info@lighthousefinancial.co.nz, or by calling 09 320 4947. You can also write to us at: 41 High Street, Auckland Central, Auckland 1010.

When we receive a complaint, we will consider it following our internal complaints process:

  • We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
  • We aim to resolve complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.
  • We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.

If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact The Insurance & Financial Services Ombudsman Scheme.

The Insurance & Financial Services Ombudsman Scheme provides a free, independent dispute resolution service that may help investigate or resolve your complaint, if we haven’t been able to resolve your complaint to your satisfaction.

You can contact The Insurance & Financial Services Ombudsman Scheme in the following ways:

 

You can also write to them at: 

The Insurance & Financial Services Ombudsman Scheme Level 2, Solnet House

 70 The Terrace

 Wellington 6143 

Email: info@ifso.nz.

Phone: 0800 888 202

Duties Information

Lighthouse Wealth, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.

We are required to:

  • give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests
  • exercise care, diligence, and skill in providing you with advice
  • meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)
  • meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice).

This is only a summary of the duties that we have. More information is available by contacting us or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.

Privacy

As part of our process, we will collect your personal information. We take your privacy very seriously and have the appropriate processes and controls in place to ensure your data is protected.

Your Adviser and relevant Lighthouse Wealth staff will have access to your data so we can provide the highest level of service. We allow third parties access to your data for compliance reasons. This will occur during our client file reviews by our independent compliance contractor, Compliance Refinery. We may also need to complete an Anti-Money Laundering check as per regulation. We use Real AML for these checks. We can also be reviewed by the regulator, the Financial Markets Authority. They will access your personal details as part of their review.

Any information/ questions you have in relation to this document will be addressed upon request and free of charge.